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IT Help Desk Specialist

Arabia Holding
Heliopolis, Cairo
Posted 4 years ago
259Applicants for1 open position
  • 105Viewed
  • 25In Consideration
  • 33Not Selected
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Job Details

Experience Needed:
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Job Description

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone.
  • Write training manuals.
  • Train computer users.
  • Maintain daily performance of computer systems.
  • Respond to email messages for customers seeking help.
  • Ask questions to determine nature of problem.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.

Job Requirements

  • Graduated from Computer Science & Information System
  • From 2 to 5 years of experience.

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