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Job Description
- Follow up the Monitoring and Administration of the e-payment systems and its availability with the highest quality.
- Follow up the issuing of all the needed reports for all the involved entities within the systems scope.
- Follow up the generating different files and reports from the e-Pay system.
- Follow up the completing of all the activities to join the banks and the authorities to the ePay systems.
- Follow up the configuration of different access levels and user privileges.
- Follow up the applying of any changes according to business rules, and making the required parameterizations and settings.
- Follow up and validate the results of the UAT test cases.
- Follow up the implementation of any new fix or upgrade sent by the vendor after completing the testing.
- Follow up handling the e-Pay systems operations, and report any errors or bugs and participate in work around and applying solutions.
- Follow up the Monitoring and the confirmation of the availability of the application on a regular basis.
- Follow up the reviewing of start and End of Day reports.
- Performs any job-related tasks assigned by direct manager.
Job Requirements
- Technical knowledge in IT and DB syntax preferred.
- Technical knowledge in Software implementation and troubleshooting preferred.
- Excellent interpersonal, communication and customer support skills.
- Bachelor degree or above in Software Engineering or Business Administration.
- More than 8 years’ experience in the banking and transactions processing fields.
