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Job Description
Job Purpose:
The SAP consultant role is to assist SAP consultants to execute activities related to the configuration, development, implementation, support, training, maintenance of SAP ABAP module and functions within your area of responsibility.
You will be assigned to ABAP SAP module
Responsibilities:
A) Learn and understand the Business & IT environments.
- Al-Mansour organization & Who is Who.
- Business processes in general, in automotive and in Al-Mansour in specific.
- SAP in general, Module assigned in specific, Landscape in Al-Mansour.
- The implementation of assigned SAP module (SAP ABAP) in Al-Mansour.
B) Participate in providing Consistent, high quality and powerful application support with outstanding customer service, satisfaction, and timeliness.
- Respond to requests for support/assistance in person, via phone or electronically.
- Diagnose reported issues and try to resolve them using available information resources and researches.
- Escalate unresolved issues or those requiring urgent attention to concerned consultant or Senior consultant.
- Track requests and document resolutions.
- Prepare activity reports.
- Stay current with system information, changes and updates.
- Participate in the on-the-job training and preparation and update of training materials to end users.
- Participate in the development and update of user manuals.
Job Requirements
Minimum Qualifications:
- Bachelor degree in Information Systems, Computer Science, Commerce, Engineering, or equivalent.
- ITI Diploma in Software Engineering, ERP Track, in one of SAP Modules is an advantage.
Minimum Experience:
- 1 to 3 years of experience in SAP ABAP.
- Exposure to the automotive industry is a significant advantage.
- Exposure to SAP IS-Automotive is a plus.