Job Details
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Job Description
- Achieve the team’s assigned strategic targets.
- Motivate staff members to up-sell and cross-sell company products & services.
- Increase the revenue in addition to margins.
- Develop team member’s performance throw company standards.
- Ensure appropriate service is constantly given to all customers.
- Effective customers’ complaints handling and decrease them month over month.
- Improve store visit report result.
- Ensure proper internal and interdepartmental communication.
- Handling variance reports and taking corrective and preventive actions.
- Handling the cash end of day processes and delivering.
- Adherence to all cash operation policies & procedures.
- Financial disputes process
- Manage and develop team’s performance.
- Update store’s communication messages.
- Provide support, guidance and solutions to the team.
- Consistent feedback in all directions.
- Setting a development plan for each staff member.
- Recognize the team’s efforts.
- Performing monthly staff observation.
- Ensure effective daily briefing. ( If Needed )
- Performing coaching sessions.
- Performing monthly one on one to team members.
- Ensure that company culture are properly communicated & put in action.
- Ensure proper handling of opening and closing procedures.
- Ensure efficient and smooth day to day operations.
- Ensure the team’s adherence to company’s policies and procedures.
- Ensure accurate and updated filing system.
- Proper team’s scheduling.
- Communicate daily reports and correspondences to managers.
- Cost efficiency and effectiveness implementation.
- Delivery of all the assigned tasks on time.
- Maintain store’s look and feel (maintenance, cleanliness, displays, etc…)
Job Requirements
- 3 years of experience in retail.
- Excellent computer skills.
- Reporting & presentation skills.
- Problem solving skills.
- Time management.
- Excellent leadership, Negotiation and communication skills.
- Sales and customers focused.
- Results oriented, self-disciplined and organized.
- Very good spoken & written English language.
