Job Details
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Job Description
- Manage customer queries effectively.
- Effectively manage float and handle customers’ requests and complaints and communicate to related department.
- Ensure following the customer service process.
- Deals with refunds efficiently and effectively.
- Ensure returned product are eligible to return policy.
Job Requirements
- University graduate/ Bachelor degree.
- V.good in English writing and spoken.
- Team player and able to work under stress.
- Attentive and friendly.
- Flexible and able to work on shift basis.
