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Service Advisor Mechanical Engineer -Automotive

Toyota Egypt
Cairo, Egypt
Posted 7 years ago
529Applicants for1 open position
  • 360Viewed
  • 39In Consideration
  • 320Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Advise customer about necessary service for routine maintenance.
  • Help identify a mechanical problem by questioning the customer or doing a visual inspection or road test
  • Follow & implement Toyota Service Advisor Steps:
    • Appointment
    • Reception
    • Writing-up repair needs.
    • Monitoring work in progress
    • Final check for delivery.
    • Job explanation at delivery.
    • Post service follow-up.
  • Handle customer complaints

Job Requirements

  • B.Sc. in Mechanical Engineering – Automotive Department
  • 2-4 years relevant experience.
  • Fluent English.
  • Excellent Communication skills.
  • Excellent Negotiation Skills.
  • Customer Oriented.

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