Job Details
Skills And Tools:
Job Description
prepare cargo to ship abroad, from filling out paperwork to planning the shipment route. keeping shipping records up-to-date and accurate, routing shipments according to company policies, and monitoring shipments throughout the entire journey. Communicate information about rates, shipping options, and timelines to clients and keep them apprised of the progress of their shipments. This requires communicating with carriers and destinations regarding the status of shipments.
Job Requirements
▪ Responsible for outgoing shipments leaving Egypt.
▪ Prepare export documentation and cargo (including letters of credit, master bills of lading and other export compliance documents).
▪ Negotiate shipping rates and schedules.
▪ Communicate with customers (about documentation needed and work with them to resolve issues.)
▪ Update records, maintain invoicing.
▪ Use the most appropriate method of communication when being the first point of contact for all customers.
▪ Develop and maintain effective working relationships with key customers to develop more business opportunities.
▪ Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met.
▪ Liaise with Customers, Custom and Operations’ Departments ensuring all documents are received within the designated time frame.
▪ Obtain all necessary information to ensure correct measures are in place and customer needs are met.
▪ Prepare for Expo’s the company participate in.
The successful candidate will:
▪ Have a bachelor's degree (“Commerce “English track is preferred”)
▪ Have experience working in freight-forwarding/logistics with min 2 years.
▪ Be a confident, organized team player.
▪ Have a strong customer-service background.
▪ Be a proficient computer user including the full Microsoft Office package
▪ Be able to work in a busy environment, effectively prioritizing workload.
