Workshop Engineer
Obour City, Cairo
Job Details
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Job Description
- Search, develop, and provide service procedures for technicians to successfully repair field vehicles.
- Ensure that strict safety protocols are followed when working with HV systems.
- Responsible for carrying out extensive electric vehicle diagnostics, repair, issue tracking, and escalation.
- Ensure proper repair action for EV vehicles that service technicians can correctly and repeatedly perform.
- Perform system insulation tests on the vehicles when needed.
- Prepare technical reports and develop baseline diagnostics when necessary.
- Coordinate with the Technical Support team to escalate major field service issues.
- Ensure the implementation and usage of EV special tools to improve effectiveness and efficiency.
- Ensure the integration of technical staff in technical training programs designed and arranged by the Technical Training department.
- Maintain the MCV standardized workshop process through serviceability requirements to improve the overall customer experience.
Job Requirements
Job Skills and Abilities:
- Good command of the English language, French / German or Chinese will be an advantage.
- Excellent computer skills.
- Strong interpersonal skills.
- Able to work efficiently under stress.
- Flexible and willing to work in outdoor environments (inside & outside of Cairo), as this is a field service-based role.
Qualifications:
- Bachelor's degree in Mechanical Engineering.
- 0 - 3 years in Electric HV systems Diagnostics and Repair.
- Basic knowledge of engineering disciplines (e.g., electronics, software, control systems) within job-related areas.
- Experience in testing and debugging automotive systems software is an asset
