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Store Manager Fashion Retail

Ravin
Cairo, Egypt
Posted 3 years ago
234Applicants for6 open positions
  • 66Viewed
  • 27In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Monitor the handling of customer complaints in line with the company policy.
  • Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store.
  • Ensure that staff adopt and adhere to the company dress code in order to promote a positive and professional image at all times.
  • Ensure all staff is appraised in line with company guidelines (minimum one appraisal per year).
  • To maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information and personal details of employees.
  • Ensure store expectations and priorities are communicated to staff and regularly review and provide feedback on staff’s performance against expectations.
  • Implement and maintain a relevant induction program in line with company policy.
  • Carry out regular and relevant in-store training and enroll staff on relevant Learning and Development courses.
  • Deal with staff grievances in accordance with the company policy.
  • Ensure regular (minimum quarterly) showroom staff meetings are carried out to communicate business goals and training delivered.
  • Ensure that job rotation is implemented in the showroom giving each staff member an opportunity to move to different section in the division/showroom.
  • Maintain high standards of visual appearance throughout the store including all non-retail areas.
  • Maintain window and in-store displays to a high standard in line with merchandising guidelines.
  • Provide department reports on slow moving, fast moving and non moving items to the ARM, and Merchandise Manager.
  • Recommend price revisions to ARM and Merchandise Manager.
  • Maintain a high level of store security for company assets, cash, stock and employee property.
  • Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas.
  • Monitor sales performance against last year, last week and budget on a daily and weekly basis and communicate to staff.
  • Ensure seasonal peaks, troughs and important trading/promotional events are taken account of when preparing forecasts and staff rosters.

Job Requirements

  • Bachelor’s degree.
  • Experience from 1 to 3 years working in retail environment, ideally in a managerial role.
  • Maximum age 35 years.
  • Preferred Gender – male.
  • Very good English skills.
  • Strong leadership and customer management abilities.
  • Product knowledge -Merchandising -Stock Management.
  • Excellent communication and interpersonal skills.

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