Assistant Manager - Government Services (UAE National)

Company Profile:

Made for Trade, we have firmly established Dubai as a leading centre for trading international commodities and the world’s fastest-growing Free Zone. We promote and facilitate trade across a range of goods from gold, diamonds and precious metals to tea, food and industrial materials. Today, as home to major multinationals and start-ups, we connect more than 18,000 businesses with the world-class services, leading infrastructure and vibrant community they need to thrive and succeed.

Role Summary:

Responsible for ensuring the efficient processing of all member services including employment cards, visas and NOCs involving government departments.

Responsibilities:

• Coordinates with the local immigration department regarding the visa applications and paperwork.
• Supervises the visa applications process and other related services supported by the Public Relations Officers.
• Processes all required documents in Arabic related with visa requirements in collaboration with immigration offices, in compliance with the laws and regulations
• Authenticates the clients’ letter requests addressed to all Government departments
• Reviews all E-form applications before being sent to the immigration department
• Presents issues and opportunities to the Senior Manager – Government Services and members of the Public Relations team for consideration and action
• Liaises with the relevant government departments, displaying comfort, confidence, and persuasion when representing DMCC and its clients to government departments
• Updates the oracle system with the visa application status.  
• Obtains updates on labour/Immigrations applications and monitors the progress to meet business deadlines. 

Qualifications:

• Bachelor’s degree in Business Administration, Public Relations or equivalent
• 3-5 years’ experience in a supervisory position in public relations, Must have contacts within government departments and proven experience working with them
• Ability to solve practical problems and issues promptly
• Ability to organize tasks and perform work efficiently
• Ability to plan and coordinate several activities
• Proven ability to write reports and correspondence
• Knowledge of Applicable Laws, Government Rules & Regulations and Procedures

The successful candidate will enjoy the following:

• Working at the world’s best Free Zone with highly motivated colleagues
• A very diverse workforce from all around the globe
• Well-being initiatives all over the year
• Market competitive basic salary
• Housing allowance
• Transportation allowance
• National Allowance
• Annual flight allowance
• Other alternative family benefits
• Pension Scheme
• Discretionary bonus schemes
• Generous annual leave
• Medical and life insurance cover
• Free covered parking
• Retail discounts with over 450 outlets across JLT.

DMCC is a government entity established in 2002 to enhance commodity trade flows through Dubai. We perform a range of roles which continue to position Dubai as the preferred destination for global commodities trade and DMCC as the world’s No.1 Free Zone.