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Job Description
We are currently hiring for a new project; serving UAE, UK and Egypt.
The ideal candidate should be self motivated, enthusiastic and eager to develop with the following job responsibilities:
- Closing sales deals over the phone and maintaining good customer relationships.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
Job Requirements
- English-speaking candidates only can apply (95% of our client base are English speakers only).
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- IT or technology background is a plus.
- Fixed working hours from 7:30 to 4:30
- Working From home.
- Fixed days off.