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Pre-Sales Engineer

proleaders
San Stefano, Alexandria
Posted 3 years ago
21Applicants for1 open position
  • 21Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Will serve as an integral part of our software product sales team to provide expert advice throughout the sales process.
  • Provide post-sales duties to ensure the adoption of the product and acquire potential sales.
  • Provides L1 support to product-related issues.
  • Proposes solutions including their technical details that accurately address customer needs.
  • Provides product knowledge support and training to customers.
  • Creates practical demonstrations and presentations to customers and technical documents such as POCs.
  • Services as an account manager for customers during the post-sales and ensures systems are fully functional and restored in a timely manner.
  • Logs incidents and escalated them to the appropriate engineers and their resolution.
  • Assists the marketing team with the regular technical notes and updates to our products to be included within the monthly newspaper.
  • Supports lead-generation activity through regular steps such as “proposals, working on tenders, etc…”
  • Respond to RFIs/RFPs/RFQs queries in a timely and professional manner.
  • Help building and maintaining Pre-Sales processes, and documentations.
  • Work closely with the marketing dept. to identify and research new market verticals and opportunities.

Job Requirements

  • Must be from Alexandria, or willing to move to Alexandria.
  • Must have a Bachelor’s degree in a related field
  • Must have previous experience in Pre-sales in IT and software development 3 to 5 years
  • Professional-level communication skills, with the ability to adjust communication to the technical level of the audience.
  • Must have knowledge in Agile and Project Management.

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JobsIT/Software DevelopmentPre-Sales Engineer