Job Details
Experience Needed:
Career Level:
Education Level:
Gender:
Salary:
Job Categories:
Skills And Tools:
Job Description
Main purpose of the job:
To contact customers and increase the company’s projects / sales from existing and new services.
To maintain excellent relations with customers, prepare proposals for new projects as well as develop the existing clientele by contacting new set of customers.
Main responsibilities:
- Be the first point of contact with all incoming customer requests and promptly and courteously revert to customers by telephone, email, letter and face-to-face with new proposals aiming to increase the company’s turnover.
- Maintain prospective customer records and retrieve their contact details.
- Contact new and existing customers and device an annual, monthly and weekly plan of contacts to be done.
- Prepare proposals for all our company’s existing services.
- Prepare proposals for new non-offered services, performing market research if needed.
- Initiate contact with clients, present our services and confirm implementation of new projects.
- Handle customer requests and inquiries on new business development.
- Report to Management of major market opportunities.
- Prepare and maintain a sales report with all contacts performed, their details and outcomes.
- Keep accurate records of discussions or correspondence with customers.
- Meet customers and follow-up on proposals.
- Perform face-to-face presentations on project proposals.
- Meet with other managers to discuss possible improvements to customer service and execution.
- Learn about our organization's products or services and keeping up to date with changes.
- Keeping ahead of developments in sales & new business development by reading relevant journals, etc.
- Assist with special projects as assigned.
- Perform other client service related tasks as and when required by the General Manager.
- Available for travel for customer related visits to other countries as and when required.
Job Requirements
- Graduate with 3-5 years experience (2 years relevant experience is a must).
- Excellent verbal and written communication skills in English and Arabic, problem solving skills, and attention to detail.
- Ability to prioritize and multi-task.
- Expertise in Microsoft Office Suite.
- Should have Strong selling skills, ability to listen and tailor make presentations to meet customer needs.
- Responsible and able to drive the business independently.
- Females Preferred
