Partnerships OPS Specialist

About The Role?

Responsible for increasing all shops types on the application to meet the customers’ orders with a wide range of types.

What will you do?

• Work on wide range of research regarding all types of shops that includes but not limited to (restaurants, pet’s shops, beauty, pharmacy, tickets).
• Add accurately shop’s information regarding banners, logos, locations, descriptions, subtitles, working hours & Menus on the application.
• Promptly respond to team requests that includes adding new shops and updating shops information.
• Keep proven track record with all data added on application through work management tools (Monday).
• Develop stores on Backend.
• Develop promotion and discount to partner on Mrsool system (Backend).
• Develop & update menus on Mrsool systems (Portal).
• Maintain edits required by partnership clients.
• Fixed front issues related to stores & courier registration.
• Continuous follow up with couriers from orientation till registration.
• Fix operations team issues regarding stores through Mrsool systems.
• Train and manage interns to sustain good quality of work.