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RMA Technician - Saudi Arabia

Emdad
Riyadh, Saudi Arabia
Posted 3 years ago
16Applicants for1 open position
  • 2Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Perform functional test of company’s board and system level products.
  • Test and troubleshoot board failures as required.
  • Provide detailed symptom descriptions for failures uncovered during functional test to assist in component-level troubleshooting.
  • Follow all applicable work instructions to perform testing and repair processes.
  • Replace of fix hardware components as needed.
  • Follow and improve RMA procedure as per company and vendor policy.
  • Discuss problems (technical and process) encountered while testing/troubleshooting with supervisor and engineering staff and recommend solutions to improve work efficiency.
  • Escalate product and process issues to management and help with problem resolution.
  • Follow all company, safety and production procedures and regulations and maintains a clean and orderly workstation.
  • Communicate RMA updates to sales team.
  • Keep records for RMA requests and detailed reports for each one.
  • Make sure to meet the service level required by company.

Job Requirements

  • Minimum electronics certification from accredited two-year technical or four-year Engineering school.
  • Using test instruments like Multimeter, Oscilloscope, Power Supplies, etc.
  • Perform board soldering and faulty component identifying and replacement.
  • Networking Knowledge is required.
  • Low current systems experience such as CCTV, Access control, Alarm systems and smart home.
  • Reading and understanding schematics, datasheets and written work instructions.
  • Ability to handle job stress and interact effectively with others in the workplace.
  • Good command of English language: Ability to read, write and speak English well.
  • Ability to carry out detailed written and oral instructions.  

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JobsInstallation/Maintenance/RepairRMA Technician - Saudi Arabia