Job Details
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Job Description
- Contact clients via phone, email, and in writing to collect outstanding debts.
- Maintain accurate records of communications and payment arrangements in the database.
- Negotiate payment plans with clients while adhering to company policies and regulations.
- Investigate and resolve discrepancies in accounts.
- Provide excellent customer service while handling sensitive financial information.
Benefits:
- Basic salary.
- Generous commissions.
- Annual increase.
- Social insurance.
- Health insurance.
- Opportunities for promotion.
Job Requirements
- At least one year of experience is preferred.
- Strong communication and interpersonal skills.
- Ability to handle sensitive situations with empathy and professionalism.
- Basic computer skills, including proficiency in Microsoft Office and experience with database management.
- Self-motivated and able to work independently or as part of a team.
