Job Details
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Job Description
- Handling Customers' inquires and complaints.
- Manage the relation between customers and company's internal departments.
- Handling customers' contacts through multiple channels.
- Supports and provides superior service via phones, e-mails, faxes and etc. as a receiver and caller and follow-up on customer inquiries and complaints that is not fulfilled or resolved on queue ensuring full customer satisfaction.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Job Requirements
- University Degree.
- 1 to 3 year experience.
- Very Good in Arabic & English (Reading, Writing & Oral)
- Very good computer skills (MS Word- MS Outlook- MS Excel)
