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Senior Customer Relations Executive

Memaar Alashraaf
New Cairo, Cairo
Posted 1 month ago
10Applicants for2 open positions
  • 10Viewed
  • 1In Consideration
  • 9Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  1. Support the CRM Manager in the planning, creation, delivery and development of CRM activity.
  2. Handling all the aftersales cases & Inquiries including Clients Modifications requests (Meetings, Payment Arrangement).
  3. Site Visits.
  4. Resale
  5. Project Update.
  6. Contract Issues.
  7. Cheque withdrawal requests.
  8. Payment Rescheduling requests.
  9. Termination requests.
  10. Update the feedback on CRM System

Job Requirements

Education: 

  • University degree –Bachelor’s degree in business administration, or any relevant field or information technology.

Experience: 

  • 5 years’ experience in CRM.
  • Previous CRM experience with real-estate field is a MUST
  • Experience in Fifth Settlement separate projects is a must

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