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Freight Export Operator

Premiere Cargo
Sheraton, Cairo
Posted 7 years ago
56Applicants for1 open position
  • 20Viewed
  • 4In Consideration
  • 5Not Selected
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Job Details

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Job Description

  • Maintain, review and create tariffs with agreed customer rates.
  • Build strong working relationships with customers, suppliers, Shipping Lines & overseas partners/agents.
  • Be able to confidently negotiate rates with suppliers, Shipping Lines and overseas partners/agents.
  • Offer high levels of customer service to clients at all times.
  • Check and raise sales invoices, securing payment in a timely fashion.
  • Resolve any pricing query or complaint and escalate if necessary.
  • Follow up all quotations to a conclusion.
  • Communicate effectively with the Sea-freight operations team.
  • Manage, organized and develop the Airfreight and Sea-freight activities on behalf of the Company.
  • Ensure that high standards of support are afforded to the existing sales and operations functions within the office environment.
  • Develop appropriate working practices to ensure ownership and responsibility is taken for the care of consignments in transit. The preparation of appropriate freight administration / information and a professional level of customer care /
  • liaison with both clients and suppliers.
  • Daily duties will involve:
  • Working as part of a team to lend support to the existing sales efforts of the
  • Business Development Team, and to process all Export and Import Airfreight and Sea-freight bookings.
  • To be responsible for the day to day smooth running of the Airfreight and Sea-freight jobs to ensure that all collections and deliveries are being efficiently processed and that consignments are checked throughout their transit to ensure customer requirements are fulfilled.
  • To be responsible for the daily checking of all Airfreight and Sea-freight collections and deliveries and post flights and ensuring that clients are kept informed of any deviation to the agreed schedule
  • To lend support to the Operations Department by assisting in the quotation process for existing clients, following up quotations and building relationships with existing clients.
  • To be involved in the operations meeting, where current jobs, quotes, problems, entertaining and other relevant topics are discussed along with the previous weeks trading activity.
  • To be involved with regular proactive existing client calls to extract quotations and bookings were possible. Customers to be called to be decided at the Tuesday sales meeting.
  • To be involved in costing job files and raising the sales invoices for the Air freight and Sea freight section and ensuring the accuracy of information at all times.

Job Requirements

  • Experience of both Air freight and Sea Freight Operations
  • Up to date Freight Forwarding Experience
  • Be Commercially Aware
  • Ability to work under pressure and prioritise workload
  • Ability to work on own initiative
  • Fast and accurate under pressure
  • Used to working to strict deadlines
  • Good Analytical Skills
  • Excellent Communication, IT & Customer Service Skills
  • A Tenacious attitude towards gaining work.

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