Job Details
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Job Description
Vodafone Express Stores Required Retail Sales Representatives:
- Greet the customer on counter with warmth, courtesy & personalized greeting
- In low traffic periods, meet the customer at the door (acting as greeter)
- Generating a proper queuing ticket for the customer
- Full customer need assessment by proper probing to identify the customer's needs
- Offering the best fit to the customer through cross sell/up sell when applicable according to the customer's type/segment
- Fulfilling the customer need with speed & simplicity (Can do attitude)
- Handle customers' inquiries & complains in a positive manner
- Acting as customer's telecom advisor
- Ensure that the customer got all the needed service before leaving the counter
- Farewell the customer & invite him to revisit our store
- Provide strong & updated product knowledge & competition's offers awareness
- Supporting in maintaining the store's look & feel standards at all times
- Accurately handle cash
- Accurately handle inventory
- Full awareness with all retail applications (Wincash, Siebel, Minsat, Extranet, etc...)
- Interdepartmental communication to speed up the work's completion
- Handling opening & end of day operation
- Provide retail's junior staff with all needed operational support
- Support retail outdoor activities & events when required
- Achieve sales targets
- Achieve revenue targets
- Cross sell/up sell when applicable according to the customer's type/segment
- Achieve customer experience targets
Job Requirements
Requirements:
- Representable – Good Body Language – Proactive
- English Level: Good
- Fresh Employee – Fresh Grad Only
- Full awareness & implementation of P & P
- Any Gender : preferred Males
- Max Age 29 years
Benefits:
- VPN
- Medical & Social Insurance after 3 Month
- Training 3 Days Paid
The Interview Location : Smart Village