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Job Description
- Engaged with key stake holders, internal and and external,to understand their requirements.
- Troubleshoot network and voice related issues.
- Create and update documents related to voice and switching infrastructure.
- Work closely with users to solve their concerns.
- Administer the voice and switching infrastructure of local and remote sites.
- Analyze and recommend enhancements that can be made to the switching and voice platform.
Job Requirements
- Strong VoIP background. Must be able to administer Cisco's VoIP Portfolio including Unified Communications Manager v.10.5, UCCX, Voice Getaways, Telepresence,TMS,Jabber
- Strong networking background. Must be able to administer Cisco's Catalyst and Nexus line of switches, ISR's and ASR's line of routers
- Strong troubleshooting skills.Can systematically work-out the issues related to network and voice infrastructure
- Can support the wireless infrastructure using Cisco access points and the 8500 lines of controllers
- Can work with commercial and open-source tools to aid in administration and troubleshooting
- Experienced with VMWare's ESXi and Microsoft Server platform.
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