Reservation Clerk /Tour Operator

Job brief

• We are looking for a travel agent, who is passionate about traveling.
• You will manage travel requirements made for business or holiday
• You will provide tourism related services and package tours on behalf of our suppliers.
• The goal is to keep our clients satisfied and loyal for future services.

Responsibilities

• Plan and sell transportations, accommodations, insurance and other travel services
• Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodation
• Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
• Book transportation, make hotel reservations and collect payment/fees
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network with tour operators
• Maintain statistical and financial records
• Meet profit and sales targets