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Job Description
- Establish systems to ensure compliance and effective implementation of the MDLZ Quality Policies,
- Ensure all Specification KPI/QCMS/FSSC/ISO plans are maintained and updated/approved as required
- Support resolving consumer/ customer product and package complaints and CRQS issues through root cause analysis.
- Track and report KPI’s to management on a regular basis.
- Support the manufacturing process to remove risks that may lead to consumer harm or dissatisfaction, regulatory adverse comment and/or damage to the Mondelez brands by applying and monitoring the necessary control points
- Support for Hold/Release documentation and dispositioning of products.
- Analyze quality performance using statistical and analytical tools and methods.
- Create the technical SOPs for the processes based on the R&D recommendations.
- Follow up on gap closure and verifies if corrective actions are carried out promptly.
- Support all internal and external inspections/auditing visits.
- Support audit preparation activities and complete necessary reports.
- Lead and train Trace/Recall ensuring SAP and written compliance with Mondelez Special Situations Management and audit requirements.
- Support annual verification of all HACCP plans or when required due to project changes.
- Facilitate plant sanitation.
- Coach and audit production on sanitation practices.
- Own and lead the CAPA (Corrective Action Preventive Action) quality policy for the site which includes the facilitation of the process of root cause analysis and preventive actions investigations including the evaluation of the preventive action effectiveness.
- Lead risk assessments where required.
- Lead the development of new quality documents and maintenance of the documented Quality systems to assure compliance with corporate requirements
- Provide training, coaching and support for problem solving techniques and tools, GMP, HACCP etc.
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