- Monitoring and reporting Quality Control and Process Quality control activities, test results and processes.
- Follows nonconforming product and material processes. Reports on non-conforming products, in terms of problem solving template and hence building up data base based on corrective actions resulted, communicates with relevant units and follows actions, informing global QA teams about supplier non-conformities.
- Preparing, reporting, and getting approval for OPEX and its follow up.
- Defining subsidiary CAPEX needs, reporting to Global Quality Depts. after agreeing with GM.
- Visiting markets and sharing reports with related depts.
- Training local depts. in technical and global procedures and sharing training records with global quality teams.
- Sustaining the operation (routine QA processes)
- Applying the Global Procedures
- Measuring the KPIs, following up and taking effective actions with related depts.
- Making detailed researches to find out if raw material/ packaging problems are really caused by the suppliers.
- Management of local supplier non-conformities and informing global QA team.
- Informing global QA teams about global supplier non-conformities.
- Auditing local suppliers, reporting to related depts.
- Informing global QA dept. about raw material/ packaging defected amounts with test, retest and amounts.
- Taking decision for conditioned acceptance or scrap for defected raw materials/ packaging materials in small amounts.
- Following up new supplier/material trials and reporting to global QA dept.
- Participating in HMS studies.
- Management of returns and reporting to Global QA.
- Communicating with other local depts. directly about any subject that effects product quality.
- Communicating with other subsidiaries directly with CC: Global Teams.
- Including Global quality teams into the local engineering projects. (Improvement, problem solving etc.)
- Informing Global SAP key users about local SAP key user problems.
- Selecting the accredited calibration company.
- Following up launch/re-launch processes, sustaining New Product Approval Procedure and sending sample to & informing Global QA.
- Reporting critical quality incidents with root causes and action plan instantly, participating in solving these problems closely and following up the effectiveness.
- Reporting customer/consumer complaints with root causes and action plans periodically, participating in improvement studies and following up the effectiveness.
- Analyzing consumer/customer complaints and informing Global teams in case of emergency.
- Making meetings about customer complaints with production depts. periodically, sharing the meeting output with Global QA.
- Sustaining FMEA and enterprise risk assessments.
- Informing test, retest and amount information of defected products.
- Making a decision of conditional acceptance or scrap according to the test & retest results for the finished products in small amounts.
- Following up new product / revised products, reporting and sharing with global teams.
- Informing Global QA about the actions for product non-conformities.
- Informing Global QA about product and process changes.
- Sending all quality reports in time.
- Following up local legislations and specifications and sustaining the compliance.
- Reporting quality risks and participating in studies of correction.
- Putting SAP upgrades into use and informing global teams about the problems.
- Performs and reports competitors’ products analysis.
- Performs and reports the trials asked by Global R&D.
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