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Odoo Functional L2 Support Specialist/Implementer

New Cairo, Cairo
Posted 4 years ago
37Applicants for4 open positions
  • 37Viewed
  • 5In Consideration
  • 6Not Selected
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Job Details

Experience Needed:
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Job Description

He / She will be odoo experienced and knowledgeable professionals to assess issues and provide solutions for problems that cannot be handled by Level 1 (call center).

Key Responsibilities:

  • Support key stakeholders with deep knowledge of the product or service
  • Provide required technical support to solve majority of functional issues
  • Assess issues and provide solutions for problems that cannot be handled by level 1 and/or escalate to L3 (Technical developers)
  • Maintain timely log on ticketing system
  • Provide basic functional training for users / new team members.

Job Requirements

  • Functional 1-2 years Odoo Experience (ERP applications).
  • Experienced and knowledgeable technicians in Microsoft office.
  • Additional (MS Access, SQL) or Database related knowledge is preferred.
  • Excellent Analytical skills.
  • Excellent communications skills.

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