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Junior Front Office Administrator

MBS
Mohandessin, Giza
Posted 7 years ago
65Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

For A Well Known Gymnastic Center With Many Branches Among Egypt Is Hiring Junior Male Front Office - Location : Mohandesin Branch

Major Responsibilities:

  • Greets each member and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the gym.
  • Says Hello to all incoming guests and says Good-bye to all outgoing guests.
  • Provides security and control to the front door area of the facility.
  • Checks each member into the gym using the proper check-in procedures.
  • Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.
  • Register all guests into the gym using proper registration procedures.
  • Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.
  • Addresses caller’s requests and/or takes appropriate messages.
  • Registers all telephone inquiries in the TI register in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.
  • Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.
  • Responds immediately to member requests, inquiries and concerns.
  • Maintain neat appearance and wear proper uniform attire with nametag while on duty.
  • Distributes keys, towels and other materials as needed.
  • Reserves time/makes appointments for tanning, special classes or other activities sponsored by the gym.
  • Cleans and maintains the front desk area according to Company standards.
  • Responsible for gym walk-thru as designated in walk-thru log.

Job Requirements

  • Graduated From A Relevant Discipline Preferred English Sections.
  • Excellent customer service skills are required.
  • Ability to communication effectively with both staff and members is critical.
  • Understanding of basic accounting principles is required.
  • Understanding of basic cash processing procedures is required.
  • Functional computer skills are required.
  • Ability to multi-task is very helpful to successfully perform duties.

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