Assistant Store Manager
Mazaya -
Giza, EgyptPosted 7 years ago129Applicants for4 open positions
- 11Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
SALES & CUSTOMER SERVICE
- Supervises the selling process of the sales team during his shift management.
- Assures that all of the sales team supports the customers in the store through greeting them & identifying customer needs
- Assures that all of the sales team are aware of information regarding discounts, promotions & new collections to be able to support the customers
- Building customer loyalty through creating/updating customer profile records while attending at the cash area
- Informs the customer clearly the company exchange & return policies during both discounted & full price periods
- Assure upselling & cross-selling items when customer attends at the cash area
- Applies the 5 Golden Rules in an informative way to the customer at cashier attendant
- During his/her shift distributes sales targets that are required to be achieved on daily basis among the team
- Analyzing inadequate and inappropriate Actions/behaviors of the team and taking the needed corrective actions. ( Manage / Solve / Penalize )
- Solving / sorting any communication issues/ Needs with the mall management ( Maintenance permits / product entry permits / overnight …. Ect )
- Extracting Daily / weekly / monthly sales reports and discuss it with the store manager ; working on a corrective action plan.
- Analyzing the Sales team Daily / weekly Personal targets vs the projected and taking corrective actions with the needed members.
Job Requirements
- At least 1 year of experience in fashion retail is a must
- Graduate
- Presentable
- Flexible
- Excellent communication skills
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