Job Details
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Job Description
Function:
A reservation sales agent is responsible for assisting customers with purchasing travel arrangements, events or accommodations. This might include purchasing, bus or train tickets, booking hotel accommodations, reserving tables at a restaurant . or other performance event. They might recommend additional or alternative services to customers.
Duties:
- Processes reservations from the sales office, other hotel departments, and travel agents.
- Handling client reservations over the phone .
- Make telephone calls to the potential customers
- Good Communication and Negotiation Skills and able to work under pressure.
- Reservation agents will have to solve customer issues, sometimes without seeing the actual problem first hand.
- Being able to problem solve with a customer will help your job.
Job Requirements
Skills:
- Excellent communication skills and strong telephone manner.
- Very good English - read and write.
- Very good computer skills.
- Customer service skills.
- Work under pressure.
- Maximum age: 26.
- Negotiation skills.
- B2C industry
