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Job Description
- Monitor and evaluate training programs, processes and workflows for quality and effectiveness; make recommendations for improvement.
- Manage instructor schedules, coordinate class starts at multiple locations, and manage training equipment and materials including interaction with vendors.
- Design and prepare educational aids and materials.
- Oversee technical implementation of ILT events.
- Assess instructional effectiveness and summarize evaluation reports determining the impact of training and how it affects KPIs.
- Partner with internal stakeholders and subject matter experts regarding instructional design.
- Maintain updated curriculum database and training records.
- Conduct regular evaluations to identify areas for improvement in program offerings.
Job Requirements
- Bachelors degree in human resources or a related field (essential).
- A minimum of 3 years experience in training and development management (essential).
- Excellent written, verbal and interpersonal communication skills.
- Superb track record in developing and executing successful training programs.
- Critical thinker with innovative problem solving skills.
- Highly computer literate with proficiency in MS Office and related business and communication tools.
- Familiar with traditional and modern training processes.
- Fantastic organizational and time management skills.
- Strategic and creative mindset.