Job Details
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Job Description
Main Duties:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations
- Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
- Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Respond to queries either in person or over the phone.
- Write training manuals.
- Train computer users.
- Maintain daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Install computer peripherals for users.
- Run reports to determine malfunctions that continue to occur.
- MS Server backup and management.
- Diagnose hardware and software problems, and replace defective components
- Fixing network and server cabinets (Microsoft OS - Linux OS)
Job Requirements
- Certified (CCNA - MCSA - MCSP)
- At-least 3 years of experience in network switching and routing.