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Customer Service Representative

Osalcom IT Consulting
Cairo, Egypt
Posted 7 years ago
69Applicants for1 open position
  • 35Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Key Responsibilities

  • Deal directly with customers either by telephone or by email
  • Attract potential customers by answering product and service questions
  • Open customer accounts by recording account information
  • Maintain customer records by updating account information
  • Resolve product or service problems by clarifying the customer's complaint
  • Follow up with customers
  • Maintain customer databases
  • Manage administration

Job Requirements

  • Excellent communication skills
  • Attention to detail and accuracy
  • Data collection and organization skills
  • Initiative
  • Good English Language

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