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Front Desk Representative

HPH
Heliopolis, Cairo
Posted 7 years ago
55Applicants for1 open position
  • 52Viewed
  • 17In Consideration
  • 0Not Selected
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Job Details

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Job Description

Front desk Representative

Objective

  • Keeping front desk tidy and presentable with all necessary material
    Greeting and welcoming guests
  • Answering questions and addressing complains

Job Description

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
    Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Job Requirements

Qualifications

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Good command of the English language, written and spoken.
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Bachelor’s degree in a related field.

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