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Job Description
- Supporting the team to help reach the team’s objectives.
- Taking phone calls from customers.
- Communicating internally important feedback from customers.
- Processing staff time sheets.
- Dealing with and responding to high volumes of emails.
- Maintain and update sales and customer records.
- Ensure sales targets are met and report any deviations.
- Stay up-to-date with new products and features.
- Contacting clients to obtain missing information or answer queries.
Job Requirements
- Good in English
- Proven work experience as an administrator or Sales support agent
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- High organizational skills and ability to manage a number of projects at the same time
- Understanding of sales performance metrics
- Excellent organizational and multitasking skills
- A team player with high level of dedication
- Ability to work under strict deadlines