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Collection Officer - Contact Center

High Return
Heliopolis, Cairo
Posted 7 years ago
47Applicants for2 open positions
  • 27Viewed
  • 2In Consideration
  • 5Not Selected
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Job Details

Experience Needed:
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Job Description

Our Client is a Top Real Estate Developer and seeking to hire Collection Officers with the following roles:

  • Provide prompt and courteous Customer service which meets or exceeds service standards and document telephone calls, feedback and written correspondence
  • Managing clients financial requests and handling company's receivables portfolio (Bounced and requested checks, postponing, keeping, cash discount, reschedule, wrong checks)
  • Managing and Generating updated reports showing client payment history for different parties (Client, Sales team and delivery team)
  • Responsible for Clients contract ownership transfers requests
  • Handling legal cases with the legal department and problematic clients for case closure

Job Requirements

  • University graduates
  • 1-3 years of experience in a Contact Center
  • Collection experience is a Must
  • Excellent English is a MUST
  • High Communication skills

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