Browse Jobs
For Employers
Post JobLog inGet Started

Customer Service / Call Center Agent

FiberME Communications LLC
New Cairo, Cairo
Posted 7 years ago
147Applicants for10 open positions
  • 91Viewed
  • 41In Consideration
  • 50Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Answer Clients Inbound Calls
  • Provide with services information
  • Enter new customer information into system
  • Update existing customer information
  • Handle customer inquiries via telephone
  • Follow up customer calls when necessary
  • Manage and resolve customer complaints

Shifts swapping :-

Morning shift from : 10:00 AM to 04:00 PM

Night Shift from : 04:00 PM to 09:00 PM

Job Requirements

  • Knowledge of customer service principles and practices
  • Some experience in a call center or customer service environment
  • Good data entry and typing skills
  • Verbal and written communication skills
  • listening skills
  • Organizational skills
  • Attention to detail
  • Adaptability
  • Team Work
  • Able to work in night shift

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCustomer Service / Call Center Agent