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Job Description
- Handling customer inquiries from beginning of the inquiry to its closing.
- Optimizing customer contact opportunities.
- Responsible for ( Issue ticket, Re-issue, Re-fund and Re-validation)
Job Requirements
- Strong Amadeus knowledge and experience is MUST
- Maximum age :30.
- V.Good command of English language (spoken and written).
- V.Good communication skills.
- Experience in the call center field is a plus
- Experience in the flight field is a must
- Able to work under pressure.
- Strong computer and written skills.
- Negotiation skills.
- Attention to details