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Senior Ticketing Agent

Almosafer
Giza, Egypt
Posted 7 years ago
84Applicants for5 open positions
  • 82Viewed
  • 11In Consideration
  • 70Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handling customer inquiries from beginning of the inquiry to its closing.
  • Optimizing customer contact opportunities.
  • Responsible for ( Issue ticket, Re-issue, Re-fund and Re-validation)

Job Requirements

  • Strong Amadeus knowledge and experience is MUST
  • Maximum age :30.
  • V.Good command of English language (spoken and written).
  • V.Good communication skills.
  • Experience in the call center field is a plus
  • Experience in the flight field is a must
  • Able to work under pressure.
  • Strong computer and written skills.
  • Negotiation skills.
  • Attention to details

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