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Research And Business Development Officer

LOLC EL-OULA MICROFINANCE EGYPT’
Maadi, Cairo
Posted 7 years ago
125Applicants for1 open position
  • 88Viewed
  • 19In Consideration
  • 69Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Regularly monitor national, regional and international trends in micro-finance best practices as these pertain to innovation, alternative delivery channels, financial inclusion, poverty reduction, gender outreach, product development, client protection, etc.
  • Take initiative in communicating the value of select ideas above to FMF’s senior management and other relevant stakeholders.
  • Within the framework for Monitoring, Evaluation, and Learning (MEL), conduct various research studies (competitor analysis, client satisfaction survey, quality of life study, client exit survey, etc) with the aim to better understand the following:
  1. The micro-finance market in Egypt
  2. The clients’ needs, attitudes and behaviors
  3. How FMF can better meet the clients’ needs
  4. How it can more effectively contribute to the positive changes in the clients’ quality of life
  • Act as the focal point for supporting the data gathering activities into the MEL Database (MELD) across FMF’s departments and branches, manage the quality of MELD data, and continually seek insights from the data to improve organizational decision-making.
  • Using insights from the data, identify market segments and streamline the current product mix to align with the needs and specifics of each segment
  • Regularly monitor socio-demographic and poverty-related indicators and report on the social performance progress to the FMF’s management team, outlining the future steps required to achieve FMF’s double-bottom line.
  • Coordinate marketing, branding, and client awareness activities, especially as these relate to new products, services, and channels
  • Seek and apply for relevant grants and funding to finance the projects

Job Requirements

Minimum Requirements:

  • Education: Bachelor’s in Business Administration, Commerce, Statistics, Economics or other related field.

Skills & Competencies:

  • Excellent command of spoken and written English and Arabic
  • Excellent level of computer literacy (Excel, Word, Power Point, Web research)
  • Basic understanding of databases and statistical analysis software is appreciated
  • Intermediate-level understanding of research design, methodology, and statistical analysis
  • Excellent interpersonal communication and negotiation skills

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