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Job Description
- Ensure applying department SOPs through ensuring that all products at its places with the agreed standards for effective results.
- Manage and organize delivering the orders on time to the distributor to ensure customer satisfaction.
- Review and analyze warehouse stock to ensure there is no overstock to maintain the company's goods.
- Review and analyze warehouse team's productivity through analyzing the number of lines achieved …etc.
- Review and follow up the return orders to identify the reasons and to control it.
- Review and follow up all products which didn't deliver to the customer due to problem in picking to ensure customer satisfaction.
- Manage and follow up "scanning expire process" to remove all products that are near to be expired.
- Manage to receive and delivering expires from customers to the platform to ensure maintaining the company's rights.
- Conduct and follow up stock take process to ensure system balance is equal to the physical one.
- Review and apply all received memos come from the ministry of health to ensure saving the company's image.
- Review and ensure not exceeding the agreed limit to resolve customer's problems on the CRM system to ensure customer satisfaction.
- Ensure the availability of all operations tools and equipment to ensure no work interruptions.
- Follow up with maintenance concerned employees the operation tools and equipment to ensure smooth work operations.
- Calculate incentives for the warehouse team.
- Communicate and resolve any escalated problems related to the warehouse along with all concerned parties to ensure smooth work operations.
- Review and analyze frequent reports regarding rounds, transfers, stock modifications, cycle count, headcount, damage…ect to ensure following department KPIs and achieving department objectives.
Job Requirements
- 0 - 2 years' experience in a related field.
- A University degree in Pharmaceutical Sciences is a must.
- Supply chain management, Lean warehouse, Six Sigma, logistics…etc are preferable.
- Very Good User of MS office.
- Very Good analytical abilities.
- Well organized and Follow up skills.
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