Designing, optimizing, implementing and troubleshooting VOIP Solutions.
Installing and Configuring Call Center application.
Call Center Integration with CRM.
Call center Module for Elastix.
Installing Asterisk IP-PBX system on the Cloud .
Building High availability clustering.
Implement Asterisk server and configure Asterisk server functionality as IVR, create extensions ,create a queue , create ring group , voicemail, call recording , Time condition ,incoming route ,custom context module and dial pattern polices for outbound .
Integrate Asterisk server with Panasonic exchange.
SIP or lax protocols to connect Different systems.
Configure ATA devices as PSTN interface (spa400 and gxw 410x).
Fax over IP using HylaFax.
Accomplish many VoIP Telephone Systems in many companies.