Job Details
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Job Description
JOB PURPOSE:
Assist customer in home delivery section in professional manner. Also, to ensure receipt of cash, cheques etc., from all showroom transactions are properly completed and recorded; and such assets are held in safe custody within the company in accord with company procedure.
KEY ACCOUNTABILITIES:
- Ensure all receipts by way of cash, cheque, or other negotiable instruments etc., are completed according to the company policies, systems and procedures.
- Receive payment against cash/credit sales as evidenced by documents.
- Control all cash, credit card and foreign currency at the end of the day onto relevant documents.
- Responsible for cash handling and safe custody of cash collected until deposit in the safe
- Handles routine customer complaint promptly and courteously.
- Briefs the Duty Manager on complaints that require management assistance.
- Ensuring that customers are dealt with in a prompt and courteous manner to ensure maximum customer satisfaction.
- All articles are handed out as per the customers’ receipts to ensure accuracy of stocks and customer satisfaction.
- Provide excellent customer service at all times.
Job Requirements
QUALIFICATIONS:
Minimum Qualifications and Knowledge:
- High School
Minimum Experience:
- 1+ years in a similar role