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Technical Operations L2 Support Specialist

Cairo, Egypt
Posted 3 years ago
50Applicants for1 open position
  • 45Viewed
  • 5In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Subject Matter Expert with deep understanding of Telecom VAS Network. In depth knowledge of various telecom protocols and nodes in infrastructure ( SMSC, Firewall, SDP)
  • Have worked on VAS platform with hands on experience on Level 2 support for any voice, messaging or data application. 
  • Maintain service uptime & SLA as committed. Capacity planning & Redundancy management.
  • Root cause analysis & implement various recommendation as suggested by engineering teams.
  • Vulnerability closures. Implement various hardening procedures for security prospective.
  • Application Support, Deployment of Release, patches & fixes on Platform.
  • Carry out system audit with Internal and External teams.  Provide valid justification for non-compliance cases.
  • Responsible for setup, configuration, and troubleshooting on Linux environments. Exposure to working with various WebServers (Apache, Tomcat).

Job Requirements

  • 4-6 years of relevant Experience
  • Should have hands-on experience on Linux platform, should be able to troubleshoot issues related to Application & Linux environments.
  • Understanding of SS7, SIP and other signalling protocols used in Telecom Network.
  • Should have worked with any RDBMS. Hands-on experience with MySql preferred.
  • Good understanding of Telecom domain, GSM architecture.
  • Networking - Concepts, basic protocols, devices used and different topologies used.
  • Certifications: RHCE, CCNA

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