Export Services Coordinator

Premier Services and Recruitment - 6th Of October, Giza

Applicants for
1 open position
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Negotiable, Medica & Social Insurance + Other Allowances
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
About the Job
  • Coordinate directly with customers regarding orders, quotations and provides feedback on order status (ETA) Estimated time of arrival.
  • Review and evaluate the costing for all quotations, tenders, and sales contracts, and ensure that data is correct in both sales orders and purchase requests.
  • Receive customer complaints and send it to Export Sales Coordinator to issue customer complaint form, and follow up on actions taken to communicate to customers.
  • Review all credit and debit notes and make sure that all needed documents are available to be sent to the Finance Department.
  • Maintain and update customers' database on IMS software for major accounts.
  • Update data on the company’s online tracking system “ICOS” on a weekly basis for major accounts.
  • Follow up with the production unit regarding orders delivery dates, and inform the sales team on late deliveries.
  • Prepare daily and monthly reports related to orders and contribution, and assist the Sales Department in all needed reports and analysis required.
  • Plan monthly shipping requirements, and send fore-casted schedules to shipping companies.
  • Evaluate logistics services provided to customers and compare it with the company's service agreements.
  • Determine the daily production priorities in coordination with Production Manager, Machine Optimization & Scheduling Team Leader, and Sales Manager.
  • Review documentation of L/C’s prepared by export sales coordinator and make sure data is accurate.
  • Coordinate with Logistics Officer concerning shipments insurances, generate related monthly reports, and provide to Customer Service Manager.
Job Requirements
  • Minimum 3 years of experience in the same field.
About this Company

Premier Services & Recruitment is the first ISO (9001:2008) Certified Manpower Company in Egypt. Our specialty is to provide expert, reliable, and competent services by selecting qualified staff for employment in major companies throughout Egypt and the Middle East.

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