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Job Description
- Capturing end user requirements and transforming them into feasible requirements document.
- Deploying and configuring the system based on the clients’ needs.
- Delivering training sessions to the end users of the system and coaching them through the implementation lifecycle.
- Working with the end users (either via phone or email) to troubleshoot and resolve any issues they may face during their initial operation.
- Tracking incidents and defects reported by clients and communicating them effectively to the development team while maintaining a high level of customer satisfaction.
Job Requirements
- BSc. of Commerce, Business Administration, Computer Science or equivalent (Accounting major is preferred)
- 5–6 Years’ experience.
- You have been an application consultant for any other ERP (Dynamics GP, Dynamics Axapta, Oracle, etc…) before.
- You have Good understanding of accounting operations (Receivable, Payables, Trial Balance, Asset Depreciation, Banks, etc…).
- You have technical administrative back ground in operating systems (Windows Server 2008 or above) and SQL Server Databases (SQL Server 2008 or above).
- You're great at troubleshooting, and you have awesome analysis and problem-solving skills.
- You're a natural team player, you value integrity, and you have a positive attitude.
- You have excellent written and verbal English communication skills.
- You have very good presentation skills.
- Ability to travel at least 25% of the time.