Automotive Technical Support Engineer

Kayan Egypt for Trading & Investment -
Katameya, CairoPosted 4 years ago

343Applicants for1 open position

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Distinguish between operating problems, design-related system performance and a technical faults
Administrate Dealer Portal DISS system in the market and assure all messages are replied within the context of issue rectification.
Where necessary through the dealers network offers support to the workshop team leaders and the workshop employees in performing diagnoses on complex cases.
Passes on his/her knowledge and experience to the technical workshop employees.
Continuously acquires information about the state-of-the-art of vehicle technology and vehicle systems using all available media and systems.
Review on product changes, new products and technical bulletins from the manufacture and distribute them to the appropriate market responsible.
Responsible for ensuring that the diagnostic devices meet the latest technical requirements laid down by ŠKODA Auto company
Ensures that the diagnosis and the maintenance work necessitated by same are performed in accordance with the ŠKODA Service Guidelines in force at the time in question
Support dynamic marketing and press events as required.
Support and ensure recalls and campaigns carried out by the Retailers as required.

BSc. Mechanical Engineering
Proven technical training in the automotive technology
0-4 year experience in automotive industry / service workshop
2 years of comparable experience in a Dealership environment, or equivalent role.