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Job Description
- Install, configure, troubleshoot and support Windows clients and servers.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and Follow up with requester to ensure issue has been resolved.
- Install, modify, troubleshoot and repair computer hardware and software.
- Install, modify, troubleshoot and repair network components hardware, software and support LAN, WAN, network segments, Internet, and Internet systems.
Job Requirements
- BS degree in Information Technology, Computer Science or equivalent.
- 0-2 years of working experience in enterprise technical support.
- CCNA and MCSA understanding, Certificates will be an added value.
- Knowledge in dealing with network devices (Routers, Switches and Access Points).
- Strong problem-solving skills.
- Excellent written and verbal communication skills.
