Senior Sales Manager

Job Description:

• Maintaining and grows relationships with large customers, while achieving an assigned sales and profit growth goal.
• Retaining existing business, while pursuing profitable growth opportunities in assigned customer accounts.
• Responsible for selling and supporting the firm’s complete product and service portfolio through offers to assigned set of named accounts.
• Focusing on customers with high-value, strategic growth opportunity, and customer interactions by face-to-face meetings.
• Achieving an assigned sales and profitability goal.
• Penetrating new market accounts.
• Leading all aspects of the sales process, in calibration with solution development and proposal delivery, as needed, or as directed by top management.
• Developing customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.
• Proactively manages customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
• Managing assigned customers’ transition from the Business Development projects during customer implementation phase.
• Achieving assigned sales quota.
• Maintaining high customer satisfaction ratings that meet company standards.