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Salesforce Administrator

ARROW Electronics
Nasr City, Cairo
Posted 7 years ago
38Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Main Duties:

  • Salesforce Administrator functions, such as user management, reports, workflow & rules automation, data cleansing, deducing records, data loading, and case management.
  • Work with sales & marketing users to provide best practices and tips on Salesforce usage including user training, support, and documentation.
  • Design and generate dashboards, reports and statistics that support better decision making and process improvement within the organization, including lead management (marketing qualification through sales qualification), sales forecasting, win/loss analysis, and market trend analysis, etc.
  • Interact with the Marketing team to analyze, design, and enhance current Salesforce and Pardot/Marketo implementations to become a best-in-class solution.
  • Partner with Marketing team to manage and support Pardot/Marketo campaigns. Understand end-to-end performance of lead generation and lead nurturing campaigns.

Job Requirements

  • 3+ years experience with Salesforce.com and Marketing Automation tools (Pardot or Marketo preferred)
  • Salesforce Administrator or Salesforce Developer Certification is a plus
  • Experience using deduplication tools, such as Demand Tools
  • Excellent written & verbal communication skills and experience communicating business process steps to end users.
  • Experience gathering and understanding requirement impact on larger system solution
  • Proven ability to look at business problems and discover analytical solutions
  • Working knowledge of Excel; comfortable manipulating large data sets
  • Experience working cross-functionally or in a matrix organization structure
  • Process and detail oriented
  • Willingness to work in a fast-paced environment

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