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Job Description
We are looking for a passionate Account Manager who will partner with our customers and ensure their long-term success. The Account manager role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities.He/she will work indoor and outdoor.
He/She will get a salary and commission for new opportunities.
Job Responsibilities:
- Operate as the lead point of contact for any and all matters specific to customer account management.
- Build and maintain strong, long-lasting customer relationships.
- Negotiate contracts and close agreements to maximize profit.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Prepare reports on account status.
- Assist with high severity requests or issue escalations as needed.
Job Requirements
- Proven work experience as an account manager, key account manager, junior account manager or other relevant experience.
- Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
- Solid experience with CRM software and MS Office.
- Experience in delivering client-focused solutions based on customer needs.
- Proven ability to manage multiple account management projects at a time while paying strict attention to detail.
- Excellent listening, negotiation and presentation skills.
- Excellent verbal and written communications skills.
- Fluent in English " Speaking & Writing ".
- BA/BS degree in Business Administration,Marketing, Sales or relevant field.