Microsoft CRM Developer

Main Duties:

• Configure, customize and develop solutions over CRM application (Microsoft Dynamics CRM) based on the customer plan.
• Strong experience of programming procedures and programming languages including JavaScript and SQL
• Strong experience of IIS and web technologies
• Develop and test programs and programming modifications; Write testing plans for others to test your work
• Managing the CRM platform that is used for service provisioning to all government entities (PaaS)
• Administrating the Platform and make sure it is healthy and functional including the server’s S/W configurations and CRM server Maintenance tasks.
• Create new tenants workspace, new tenants’ admins, and manage their privileges.
• Develop new functions and features in the CRM platform that can be utilized by all hosted tenants.
• Develop and maintain integration points with current and new government shared services (SMS, Payment,….etc)
• Maintain Dynamics CRM Server’s related technologies
• Maintain server’s S/W updates and Dynamics CRM patching process as described and provided by Microsoft
• Maintain CRM Performance optimization
• Maintain CRM Organisation Business customization
• Maintain CRM Organisation security and managing users
• Handle CRM incidents escalations
• Owns SQL server settings tasks of Dynamics CRM instance
• Owns SQL server Maintenance tasks of Dynamics CRM Databases
• install and manage different components of the application from deployment, setup and configuration perspective (Web application, Mobile application, Sandbox, Synchronous processing, ASync. Processing, SSRS, SSS,…)