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Job Description
Objectives:
The MS CRM Sr. Solution Developer will provide consulting, programming, training, installation and support for clients using Microsoft Dynamics CRM, and other programs. Prefer candidate with Microsoft CRM experience and willingness to learn from others. The MS CRM Sr. Solution Developer will work in a team environment with responsibility for the on-time, on-budget delivery of multiple customer projects.
Detailed Roles and Responsibilities:
- Configure, customize and develop solutions over CRM application (Microsoft Dynamics CRM) based on the customer plan.
- Strong experience of programming procedures and programming languages including JavaScript and SQL
- Strong experience of IIS and web technologies
- Develop and test programs and programming modifications; Write testing plans for others to test your work
- Managing the CRM platform that is used for service provisioning to all government entities (PaaS)
- Administrating the Platform and make sure it is healthy and functional including the server’s S/W configurations and CRM server Maintenance tasks.
- Create new tenants workspace, new tenants’ admins, and manage their privileges.
- Develop new functions and features in the CRM platform that can be utilized by all hosted tenants.
- Develop and maintain integration points with current and new government shared services (SMS, Payment,….etc)
- Maintain Dynamics CRM Server’s related technologies
- Maintain server’s S/W updates and Dynamics CRM patching process as described and provided by Microsoft
- Maintain CRM Performance optimization
- Maintain CRM Organisation Business customization
- Maintain CRM Organisation security and managing users
- Handle CRM incidents escalations
- Owns SQL server settings tasks of Dynamics CRM instance
- Owns SQL server Maintenance tasks of Dynamics CRM Databases
- install and manage different components of the application from deployment, setup and configuration perspective (Web application, Mobile application, Sandbox, Synchronous processing, ASync. Processing, SSRS, SSS,…)
Job Requirements
Technical Skills:
- Solid experience in Microsoft CRM configuration and custom Development (CRM Plugins)
- Solid understanding of CRM system components and environment
- Solid experienced in Microsoft CRM administration and development tools and technologies.
- Good Knowledge of MS CRM Application & MS integrated products (ADXS studio, Social engagement & MS Marketing) .
- Strong Knowledge of C#, ASP.NET, XML, SQL, SSRS
- Experience in front-end development, HTML, HTML5, Javascript
- Strong analytical skills and problem solving skills
- Experience in SQL Server Administration is a plus
- Minimum of six years’ experience in Microsoft CRM implementation, project management, system design or related business experience
- Knowledge of other CRM applications helpful
Behavioral Skills:
- Fluent in English and Arabic is plus
- Excellent communication skills both written and verbal with ability to convey complex technical information concisely.
- The candidate should possess a high level of motivation in learning new technologies and reviewing these technologies for enhancements to the current environment.
- Hard worker, self-motivated and result-driven individual.
- Working in non-standard working hours.
- Ability to work well in groups and independently.
- Strong analytical and problem solving skills.
